Shipping policy

We try to ship as quickly as possible. Orders usually go out within 4 days of ordering if all the items are in stock, most times much quicker.If not,it'll be a week delay.

However, during peak times (new releases and holidays) you will need to allow a couple more days for processing. PLEASE NOTE: once your package hits the post office, we CANNOT CONTROL where it goes,however we will give you a tracking number.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Free shipping country and shipping rates:

Free shipping countries include: United States, Canada, Australia, United Kingdom, EU member states (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden).

In addition to the above countries, we are happy to supply products to customers in other regions, but shipping may incur additional costs and delivery days, which need to be borne by the customer. For specific shipping costs, please consult online customer service or send an email, and we will inform you after calculating the actual weight and volume.

Warehouse Address:

US: Monroe Township, New Jersey/Chino, California

AU: Melbourne, Victoria/Sydney, New South Wales

UK: Wolverhampton, westmidlands


FRVI: Gonesse, Val-d’Oise

IT: Turin

ES: Torrejon De Ardoz, Madrid

DE: Euskirchen, NorthRhineWestphalia

Delivery Time:

Most standard shipments are sent through local warehouses: the United States, Canada, Australia, United Kindom, Germany, France, etc. Some of them will send from our Chinese Warehouse directly if the stock is insufficient supply.

US Stock: 3-7 business days for delivery.
AU Stock: 3-7 business days for delivery.
CA Stock: 3-7 business days for delivery.
UK Stock: 2-6 business days for delivery.
DE Stock: 4-7 business days for delivery.
FR Stock: 2-7 business days for delivery.
CN stock: 9-15 business days for delivery. (Extra shipping fees may apply based on countries shipped from China Factory).

We use reputable couriers like UPS, and DHL, THPHR, EMS. all items will be tracked for your peace of mind.

Return and exchange fees

If the goods need to be sent in the process of maintenance and the way of freight bearing is not agreed, the resulting freight shall be borne by the merchant.

If the buyer and the seller reach an agreement to exchange the goods, but there is no agreement on the return freight of the goods at the time of exchange, if it is caused by the responsibility of the merchant or the problems of the goods, the company supports the merchant to bear the resulting round-trip freight. If it is not caused by the business responsibility or commodity problems, the buyer shall bear the freight for the returned goods and the business shall bear the freight for the goods exchanged.

Customs fees for international shipping

During shipping, international customers may be required to pay any customs duties or customs charges associated with their goods. Please check the laws and regulations of your country before you purchase. If you have any questions about customs duties or customs charges, please contact us.