FAQ

VLAND Frequently Asked Questions (FAQ)

What is VLAND and what products do you offer?
VLAND is a leading manufacturer specializing in automotive lighting and accessories, including headlights, tail lights, grilles, LED bulbs, and bumpers. Models: Volkswagen, Toyota, Ford, BMW, Subaru, Lexus etc.
Do you recommend professional installation?
Yes, although most of the products are plug-and-play, we still recommend professional installation in case of accidents.
How long does shipping take?
3-7 business days.
What if my product doesn't fit my vehicle?
If you have fitment issues, please contact us via email. 
What is your return policy?
We accept returns for refund or exchange within 14 days of delivery for new and unused items in original packaging. Products must not be installed or modified.
How does warranty work?
Free replacement parts within one year.(Unrepairable problems with the product)
Can I cancel or change my order?
Orders can be cancelled or changed if they have not shipped. Address changes may delay order processing, so please contact us ASAP if needed.
What is group-buying and how do I join?
Group-buying allows buyers to organize bulk purchases through social groups or forums to get better prices. We support group-buy orders of 3 sets or more, with discounts increasing by quantity. Contact us at vland-usa@hotmail.com to start organizing.